How do I return an item?
Do Right
Services takes pride in providing its
customers the best quality products and
service available. We will provide a
refund for any products purchased from
Do Right Services if returned within 30
days from the date of purchase.
The following policy applies to all
sales on our web sites unless otherwise
noted. Some seasonal sale items are sold
on a NO RETURN basis, these are clearly
marked on the page where you order the
product as well as on your receipt that
you receive via e-mail.
Our return and
exchange policy:
Products purchased on our web site may
be returned within 30 days for a refund
or exchange. The products must be unused
and in original packaging. Products
found to be defective will be considered
according to the manufacturer's
specifications. We accept only
merchandise that has been purchased from
our web sites.
Products must be in the original
packaging and must be placed inside a
protective cardboard box, just as they
were shipped to you. Do not write on the
packing of the product. Any packages
sent to us wrapped in paper or plastic
and not in an outer protective cardboard
box are refused at the dock. Please do
not send items back to us in this
manner.
Refunds will be issued for the amount of
the product only. Shipping is NOT
refundable.
Please include
the following information in the box
with the products you are returning:
Transaction number (customer ID number)
The first and last name of the person
on your receipt.
Whether you want a refund or an
exchange
If you want an exchange, please tell us
the specific size or product.
Please include any other information
you wish to include but please be brief
and specific.
If you are exchanging a product, you
will be responsible for extra shipping
charges.
Please return
product to:
Do Right Services
10312 Highway 28 West
Boyce LA 71409
Please attain a tracking number from the
carrier when you send the return to us.
We are not responsible for lost packages
and our customer service agents do not
have a record of the date your return
arrived at our warehouse.
REFUNDS
will be posted within 10 business days
of the date of the confirmation e-mail
you received. Your credit card company
may take up to 30 days to post the
credit to your statement. This is beyond
our control. We will post the credit in
the time period we promised, provided
instructions have been followed and we
are able to cross reference your return
to your order.
IF YOU RECEIVED
FREE SHIPPING and you are
returning the product, you will not
receive a full refund. We will credit
the price of the item minus the actual
shipping.
EXCHANGES
will be shipped within 3 business days.
All notifications regarding returns will
be sent to the e-mail address you
supplied with your original order. We
are unable to add new e-mail addresses
once your order has been placed and
processed. This is a security measure.
Special Holiday
Return Policy:
Purchases made between November 10th and
December 21st qualify for extended
return time. These purchases may be
returned as late as January 9th or
within 30 days of purchase, whichever is
longer.
If you are purchasing products as a
gift, PLEASE type the word "Gift" in the
comment box in the purchase area.
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